Established in 2002, Homag Australia is a member of the worldwide Homag Group, a global leader in the manufacture of industrial machines for the woodworking and furniture industry. The Homag Group is composed of companies around the world that produce leading-edge products.
Due to the complexity of the machines and demands of the industry, the woodworking industry does more than just buy a machine. It buys a tailored solution and a working Homag Partnership. From the sales team who find the perfect solution for your woodworking needs to the highly trained service team who install and maintain your equipment at your location, Homag is dedicated to customer service.
Service Team - The Homag Australia Service Team comprises 27 staff working internally and externally to provide dedicated support for the Homag Group equipment delivered in Australia. Our team of highly experienced factory trained field service representatives is supported by a highly competent spare parts and tele-diagnostic team.
Technical Support - State based service coordinators organise support when you need it. From telephone support and diagnostics through on-site field service, operator training, machine programming to software development and application. Our service team is dedicate to keeping our machines and your business running.
Spare Parts - All parts are centrally located in our Sydney store and can be delivered overnight to most Australian States and Cities. Dedicated qualified engineers provide support for all Homag Group machine.
Gluepot Exchange Program - We know that a properly maintained gluepot is the key to quality edgebanding. Working constantly hot your gluepot needs regular cleaning and reconditioning to maintain it in peak condition. Our exchange service is the most cost effective way to ensure your gluepot delivers the best quality glue-line, just call us to book an exchange gluepot.
Routine Maintenance Programs - Regular maintenance is one key to minimising unscheduled shut down of your plant. Regular maintenance minimises emergency repair costs and can solve potential problems before they disrupt production. Maintenance programs can be tailored to suit your machines and your specific needs.